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Facilities Management

Office for Students contract is a degree of success for GRAHAM

Author: Gareth Smyth

Posted: 8 Feb 2019

GRAHAM continues to grow its facilities management business in the west of England after securing a Hard FM contract with the Office for Students (OfS).

OfS, formerly the Higher Education Funding Council for England (HEFCE), is an independent public body that came into force on January 1st 2018 with the aim of championing ‘the interests of students’ and ensuring they ‘receive value for money’.

As part of an initial three-year contract, with a potential two-year extension, GRAHAM will deliver planned and reactive maintenance services to three of OfS’s key Bristol properties – Nicholson House, Westward House and Dominions House.

The successful contract award not only strengthens GRAHAM’s reputation in the education sector but adds to its significant presence in the west of England region where the national contractor has been a trusted partner of the University of the West of England (UWE) since April 2016.

Servicing UWE’s vast 88-hectare estate, consisting of three main campuses comprised of 167 buildings, GRAHAM provides a Hard FM solution inclusive of planned/preventative and reactive maintenance and minor works services.

Commenting on the new partnership with OfS, GRAHAM’s Operations Director, Gareth Smyth, said:


“The Office for Students is an important independent public body and the regulator of higher education in England, so we are delighted to have been awarded this contract to deliver a Hard FM solution to its core sites in Bristol.

“This is a strategically important region for GRAHAM, particularly given our existing partnership with the University of the West of England, and we look forward to continuing to grow our operations throughout this area and the wider region. Education is also one of our prime markets, therefore this contract fits perfectly with our business strategy.

“We will bring our unique collaborative approach to this contract to ensure OfS receives a customer focused solution and apply our best-in-class working practices to allow OfS to enrich the lives and careers of students in a seamless working environment.”


The core services that GRAHAM will provide include:

  • Planned Preventative Maintenance
  • Barrier Maintenance
  • Fire Protection Maintenance and Monitoring
  • Wire Testing
  • Ventilation Maintenance
  • Water Hygiene
  • CCTV Maintenance and Security
  • Reactive Maintenance
  • Handyman Services
  • Keyholder and Emergency Response Security

For more information on GRAHAM’s facilities management services, please visit: https://www.graham.co.uk/Expertise/Facilities-Management