Croydon Council

Making a 'real difference' for Croydon residents

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Project Overview

Client Croydon Council
Project Value £1.5m per annum
Expertise Facilities Management
Sector Local Authority
Timeline May 2016 - five-year initial term
Location England - South and Midlands
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Project summary

Praised for our collaborative approach and “positive contribution to the effective running” of Croydon Council’s estate, we provide building fabric planned and reactive maintenance works, and multi-trade planned works, as part of a successful public/private partnership.

The establishment of clear objectives, particularly around recruitment and investment in the local Croydon community, and explicit social value commitments, have strengthened our relationship with the Council and continue to enhance outcomes for stakeholders, residents and service users.

The detail

Home to a diverse population of over 380,000 people, Croydon Council’s property portfolio is made up of municipal buildings, medical facilities, schools, childcare centres, community hubs, leisure centres, libraries and 120 parks and open spaces (incorporating park gyms/public facilities). As part of a five-year contract, we deliver a range of FM services that include reactive and planned maintenance, building fabric works, interior fit-out, joinery, internal decoration, roofing, drainage and glazing repairs on a 24/7 basis.

Fully aligned to Croydon Council’s ‘Social Initiative’, our team, led by a dedicated Contract Manager and Project Manager, utilises a skilled local supply chain and is committed to a 75% SME engagement target. Employing an advanced CAFM System, all work requests are seamlessly coordinated through our 24/7/365 Helpdesk.

Some of the additional project works we have undertaken between June and August 2018 include the refurbishment of Croydon Library’s fourth floor and the completion of the strip out and enabling works at the Cherry Orchard Centre.

Project Gallery

"Having an experienced partner who is prepared to work with us, combined with their commitment to help us to achieve our objectives, makes a real difference to the way we work together and improve for the benefit of our residents and services."

Mark Norrell, Director of Facilities and Support Services - Croydon Council