Praised by LGC Group’s Head of Procurement for “going the extra mile”, GRAHAM provides a comprehensive FM and Compliance Management solution across LGC's geographically dispersed and secure laboratories and offices, including sites in Culham, Tamworth, Risley and Bury.
An international science-based company and market leader in analytical, forensic, biotechnology and diagnostic services, LGC is also the UK’s National Measurement Institute for chemical and bioanalytical measurement. Within this heavily regulated and sensitive scientific environment, GRAHAM has been delivering a bespoke total FM solution since August 2012.
This contract, which is valued at circa £600k per annum, is delivered in compliance with LGC’s stringent environmental and ISO accreditation requirements, including ISO 9001, ISO 14001 and OHSAS 18001.
The expansive solution requirements centre on planned preventative, reactive maintenance and statutory maintenance across LGC’s vast estate. Minor works projects, lifecycle management and soft services are also features of our partnership with LGC in addition to specialist tasks such as floor resurfacing and pest control management.
As all services are completed during core operational hours, we work closely with LGC to tailor our service delivery to ensure minimal disruption to its staff pool. As an example, daytime cleaning is required within a number of areas due to safety and security protocols.
"LGC have been extremely impressed by GRAHAM’s approach. Their communication levels and willingness to go the extra mile for the customer is appreciated and I would recommend GRAHAM to any potential client" Bob Alabaster Head of Procurement LGC Group "LGC have been extremely impressed with the level of commitment GRAHAM has provided for the contract, the management team are helpful and knowledgeable. The operational site set up has gone well, compliance with statutory legislation has been prominent and GRAHAM has ensured that this transition has been seamless. Based on my experience to date, I would recommend GRAHAM to potential clients; they have been helpful and flexible in meeting our requirements across a wide portfolio of sites"