Liverpool John Moores University (LJMU)

Supporting LJMU through the changing higher education landscape

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Project Overview

Client Liverpool John Moores University
Project Value £2m per annum
Expertise Facilities Management
Sector Education
Timeline September 2017 to October 2022
Location England - North
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Project summary

We have actively embraced LJMU’s “One University” concept since our appointment to provide Hard Facilities Management Services in September 2017. Based on an initial five-year term, we are collaborating with the ‘University of the Year’ in achieving “common student-centred objectives” through the expert delivery of Managed Services, PPM and Reactive Services and Grounds Maintenance.

Valued at circa £2m per annum, this contract allows us to support 25,000 students and 2500 staff across the University’s trio of campuses, which consist of 44 buildings and extensive landscaped areas.

The detail

Based on a performance driven contractual arrangement, our dedicated on-site LJMU Management and Technical team, supported by a 24/7 Helpdesk, has consistently delivered a range of high-quality Managed Services, PPM and Reactive Maintenance Services and Statutory Maintenance Services.

We are also responsible for Minor Works, Grounds Maintenance plus Specialist Services, which serve to enhance the end-user experience. Our digitally focussed service offering facilitated the introduction of innovative BIM 360 technology, which has been utilised to develop a robust, and proactive, asset management strategy, inclusive of a full asset validation/condition survey programme.

Adhering to LJMU’s “One University” ethos, we have worked in partnership with the client in sponsoring the ‘Best Industrial Student’ prize at its School of the Built Environment Awards and also the ladies Gaelic football team.

In tandem with LJMU, we are also rolling out a student engagement programme, which targets training/employment/placement opportunities at the University. To date we have provided part-time employment for a current LJMU student within our site-based Helpdesk.

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"This contract win confirms our commitment to providing excellence in FM services to the higher education market. Liverpool John Moores University is one of the largest and best known UK universities and we are honoured to be working in partnership with them"

Rob James, Contracts Director - GRAHAM